Terms & Conditions


Please note while ever effort is made is ensure specifications are published correctly, errors do sometimes occur. Please ensure you receive conformation in writing, either by letter or email, of the specification you require. It is the responsibility of the purchaser to make sure they have purchased the right item, in the case of trolleys check entrance width and heights and they fit through lifts when they are required to do so.


Retention of Title

The goods sold shall be and will remain the property of the Reids Of Nottingham until payment in full has been received and cleared, together with payment in full for any other goods supplied by Reids, which remain overdue for payment. If the customer remains in possession of the goods, whether or not the customer has sold them, Reids of Nottingham shall be entitled to recover the goods from the customer.


Approved ledger accounts are strictly net. And are payable 30 days from date of invoice. Accounts, which remain unpaid 60 days following the month of despatch, will automatically be placed on stop. Application for net monthly terms must include two trade and one bank reference. Reids of Nottingham will not despatch goods until references are cleared.


Prices are valid for 30 days unless otherwise stated.

Minimum Order Value

There will be a minimum invoice value of £25.00 net. Smaller orders will only be supplied subject to pre-payment or payment upon collection from our Trade Counter. Payments can be accepted by Visa, MasterCard and Switch.

Return of Goods

Goods correctly supplied to order will not be accepted for return without our written consent and will be subject to a handling charge.

Special Orders

In the event of cancellations or deferment of orders specifically stocked or manufactured to customer requirements, we reserve the right to deliver and charge for any complete or part manufactured items or specially purchased materials or to apply cancellation charges for costs incurred. This will apply for up to 8 weeks after the expiry of the original agreed schedule dates.

Shortage, Incorrect, Damage and Non-Delivery of Goods

Short deliveries,  goods received incorrectly or damaged in transit must be notified to Reids in writing within 3 days of receipt. Non-Delivery of goods must be reported to Reids of Nottingham within 7 days of invoice and despatch date. Late claims will not be accepted.


VAT is applicable at the current rate on all goods supplied.